> ## Documentation Index
> Fetch the complete documentation index at: https://docs.symmetry.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Webhooks Overview: Register Callback URLs in Guides

> Set up Guides webhooks by registering up to five Callback URLs under Settings > Manage webhooks. Covers Send test and troubleshooting from the Activity tab.

Webhooks in Guides give your team real-time, automated tax change updates. These are delivered directly to your server as a JSON notification. When Symmetry publishes a new tax or new tax rate in Guides, any webhook you have configured will fire automatically, without any manual action on your part.

Webhooks are available to all Guides clients and are managed directly in your account Settings in Guides. You can register up to five active webhook endpoints per account.

## How to create a webhook

Follow the steps below to create up to five webhooks from Symmetry Guides:

1. Access [Symmetry Guides](https://guides.symmetry.com/) (use your Auth0 login).
2. Access the admin settings by clicking the dropdown next to the profile circle at the top right of the screen, then click **Settings**.
3. Click the **Manage webhooks** button.
4. From the Configuration tab, add your **Callback URL** and an optional **Description**, then click the **Add webhook** button.
5. Once added, your webhook will be visible within the Configuration tab. You can **Send test**, **Edit**, or **Remove** the webhook directly from this screen.

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  <img src="https://mintcdn.com/symmetry-prod/iQnpDJuhlimWxDgw/guides/assets/images/webhooks-overview-1.png?fit=max&auto=format&n=iQnpDJuhlimWxDgw&q=85&s=0d44229b3fe733f4b644f5a4cd48600e" alt="" width="2726" height="1302" data-path="guides/assets/images/webhooks-overview-1.png" />
</Frame>

## Troubleshooting

If you are not receiving webhooks as expected, follow the steps below.

1. Confirm the correct **Callback URL** is configured in Guides (**Settings** > **Manage webhooks**).
2. Check the **Activity** tab for delivery status (**Settings** > **Manage webhooks** > **Activity** > **Details**).
   * `4xx` errors indicate a problem with the submitted data and will not be retried. Confirm your callback URL is correct and pointing to the right server location.
   * `5xx` errors indicate a server-side issue. Guides will automatically retry delivery two additional times.