Your credentials
Which one you need depends on how you plan to use Minimum Wage Finder.
To request either, contact your Symmetry Client Success representative or reach out through the Client Support Center.
The minimum wage entitlement
Minimum wage rates are licensed. If your organization does not have the entitlement, Portal shows no rate data and the rate endpoints are unavailable. This is the first thing to check if you can log in but see no rates. It is an account setting rather than anything you can configure yourself.Reaching Minimum Wage Finder as a Payroll Point add-on rather than as a standalone product changes your endpoint paths. See Standalone MWF or PRP add-on.
Account setup
Your account administrator configures your organization’s profile before any lookup will work. This is a one-time step handled with your Client Success representative. Settings applied at that level affect every user in your organization, not just you, so if results are not what you expect on a first lookup, they are worth checking before anything else.Where to go next
Quickstart: Look up rates in Portal
Log in and run your first Maps or Batch lookup.
Quickstart: Call the MWF API
Authenticate and make your first rate lookup.