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If an employer receives a Notice of Inspection (NOI) from U.S. Immigration and Customs Enforcement (ICE), they may be asked to produce Form I-9 records and supporting documentation within three business days. This article outlines key features of Symmetry I-9 to help prepare and respond efficiently.

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Review ICE notice carefully

Before taking action, review the ICE notice in full and encourage the employer to notify their legal counsel. Confirm:
  • The scope of the records requested
  • The deadline for producing documentation
  • Whether E-Verify case data is included
It’s best practice to provide only the documentation specifically requested, as submitting additional records may introduce unnecessary risk or scrutiny.

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Helpful reference

The American Immigration Lawyers Association (AILA) provides sample ICE notices, including:

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Locate and export forms I-9

Symmetry I-9 delivers completed Form I-9 metadata and PDFs as part of the postback payload sent to the postback.target.url configured for the employer. As the service provider, you’re responsible for ensuring the employer has access to records needed for employer retention. If you need to re-fetch completed I-9s via the API:
  1. Get all employees for the employer (/employers/{employerId}/employees)
  2. List I-9 submissions for an employee (/employers/{employerId}/employees/{employeeId}/submissions)
  3. Retrieve a specific I-9 submission (/employers/{employerId}/employees/{employeeId}/submissions/{submissionId})
This final response includes:
  • The completed Form I-9 PDF (base64-encoded and compressed)
  • Document verification results
  • E-Verify case ID
  • A full audit log

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E-Verify case data

If ICE requests E-Verify records from an employer, use the following endpoints:
  1. List all E-Verify cases for the employer (/employers/{employerId}/everifyCases)
  2. Retrieve detailed case data (/employers/{employerId}/everifyCases/{id})
This response includes:
  • Case status and timestamps
  • All raw response data from E-Verify
  • The complete case audit log

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Audit trail

Each I-9 submission in Symmetry includes a detailed, timestamped audit log of employee and employer actions. The auditLogs array captures:
  • Electronic signature timestamps
  • Document verification outcomes
  • E-Verify case statuses
  • Any changes or corrections
  • Role and user performing the action
To access these logs, retrieve a specific I-9 submission (/employers/{employerId}/employees/{employeeId}/submissions/{submissionId}) and look for the auditLogs field in the response.
List of Audit EventsFor a full list of audit event types and definitions, refer to Audit Events.

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Reminders

Symmetry I-9 provides the data and audit history needed to respond to an ICE audit confidently. Be sure to:
  • Store postback records securely
  • Use the API to retrieve any missing data
  • Leverage audit logs to demonstrate good-faith compliance
For any questions, create a ticket and our team will be happy to assist!